This is an old one, but it’s coming back in a new variant. The versions last year were SPAM sent from DHL, FedEx and the USPS. This years SPAM is spoofed from UPS and claims your package could not be delivered. The message has an attached zip file and looks something like this…..

“Hello!

The courier company was not able to deliver your parcel by your address.
Cause: Error in shipping address.

You may pickup the parcel at our post office personaly!

Please attention!
The shipping label is attached to this e-mail.
Please print this label to get this package at our post office.

Please do not reply to this e-mail, it is an unmonitored mailbox.

Thank you.
United Parcel Service of America.”

Taking a closer look, there is no possible way this could have come from UPS. If it did, the person sending it would certainly be fired for their lack of grammer, spelling and customer facing skills. There are several spelling mistakes, grammer errors and it completely rubs customers the wrong way. If you’re expecting something from UPS, the driver will leave a yellow sticky note on your door if he missed you and required a signature. If there is any doubt, refer to the tracking number provided by the shipper.

If you’ve opened the message, you’re probably safe. Update your virus definitions and scan your hard drive to make sure you’re in the clear. If you opened the zip file, you will need to update your virus definitions as well as download and install spyware and malware detection and removal software. Packages that detect and remove most spyware and malware infections are Malwarebytes (http://www.malwarebytes.org) and Super Anti-Spyware (http://www.superantispyware.com). Unlike virus detection and removal packages, having more than one spyware detection and removal package will increase your changes of keeping them at bay.

After installing these packages, scanning your system and removing the threats detected your system is still infected, running slow or otherwise unresponsive, don’t hesitate to give us a call. We can handle all virus, spyware and malware related issues and get your system back in good working order.